Enhanced Support


Industry-leading Support

As always, Planglow USA’s expert support team is just a phone call away should you require any assistance and it’s all provided FREE OF CHARGE as part of the service!

What’s more, now that the program is online, if you need extra help you can instant chat us (FEATURE COMING SOON) or we can remotely view and access your data (with your permission).
This enables our team to give you unparalleled support and demonstrate immediately anything you are unsure of.

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Support Made Easy…

  • Telephone support 8am - 5pm CST Monday - Friday
  • Dedicated Sales Development Manager
  • Remote Support
  • Instant Chat *NEW*
  • If you need extra help we are just a click away. Using online chat couldn’t be simpler, accessed via LabelLogic Live, simply click “Chat Now” and speak to one of our friendly support team members.
  • Out of hours messaging system *NEW*
  • If you have a query out of office hours, leave us a message via instant chat and we’ll get back to you first thing.